Keeping Guests Safe

Keeping Guests Safe
5 June 2023
Keeping Guests Safe

Grove Hotel Security Installation: Watchful Eyenor Keeps Guests Safe

The client 

The Grove Hotel is a notable part of the Bournemouth Hotels Group, located in the central yet quiet area of East Cli­ in Bournemouth. Just a mile from Boscombe Beach, it’s bene‑ ted from signi‑ cant improvements of late. In addition to 90 ensuite bedrooms with private facilities and individual car parking spaces for guests, the hotel is proud to boast having some of the leading wheelchair and client access facilities in the UK. Its peaceful conservatory and serene garden are also peaceful spots to spend quality time in. 

Avoiding disruption 

With a constant throughout of new people, hotels demand a comprehensive surveillance system to ensure the safety of their premises, their sta­ , and most importantly their customers. However, the most demanding aspect of working in a live hotel setting is ensuring that work being undertaken doesn’t create inconvenience to its guests or operations. As a result, the major challenges at The Grove Hotel were to ensure that all work was done safely, with minimum disruption, and with respect to preserve the building’s beauty and elegance. The bottom line was that customers had to enjoy their stay regardless. 

Full protection 

Today’s hotel guests both demand and deserve to stay in a safe environment that’s supported by a professionally installed high-quality CCTV system. The Grove Hotel chose Webro’s partner Norden and its ‘Eyenor’ brand, based on its ability to provide superior quality recorded footage, both during the day and throughout the night. Another deciding factor was its user-friendly interface. As the system needed to be used by the reception and night sta­ , it had to be intuitive and easy-to-use. As with every installation, a thorough project plan was created to take into account the working conditions, the environment, and any special health & safety requirements. Subsequently, Norden and partner AT&G de‑ ned the project needs, selecting Eyenor Cameras, the Eyenor Network Video Recorder (NVR), and the Eyenor Video Management System (VMS). It was then implemented by working closely with the hotel’s IT provider and maintenance team to ensure the protection of the hotel’s IT systems and guest facilities. Norden’s specialist support team was on hand throughout, ready to dial in 24/7 to configure the system remotely if required.

Getting it right 

Understanding the full extent of the challenges, Norden was able to o­ er an exclusive solution - siting the right range of cameras to ‑ t the client’s brief across various locations, and providing Video Management Software that allowed The Grove Hotel to have remote views on laptops, tablets and phones. In conclusion Norden was able to satisfy all client needs across the project, and deliver it on time. Ultimately, the Bournemouth Hotels Group deemed it to be a complete success.

Webro Cables & Connectors is the Pan-European distribution partner for Norden connectivity & security solutions.

 

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